{"id":69383,"date":"2021-10-04T10:02:16","date_gmt":"2021-10-04T08:02:16","guid":{"rendered":"https:\/\/staging.knorke.de\/?page_id=69383"},"modified":"2026-08-26T08:35:20","modified_gmt":"2026-08-26T06:35:20","slug":"magento-support","status":"publish","type":"page","link":"https:\/\/staging.knorke.de\/en\/magento-agency\/magento-support\/","title":{"rendered":"Magento Support"},"content":{"rendered":"\n<div class=\"wp-block-group kb-page-header kb-page-header--dark kb-page-header--split kb-page-header--vh100 kb-page-header--magento-support is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group kb-page-header__inner is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-columns kb-feature__row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<h1 class=\"wp-block-heading kb-page-header__title\">Your Magento Support and Maintenance Service by Knorke<\/h1>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-kb-accent\" style=\"margin-left:0\"\/>\n\n\n\n<ul class=\"wp-block-list kb-check-list kb-check-list--stacked\">\n<li>Experts for every scenario<\/li>\n\n\n\n<li>Consulting, development &amp; promotion<\/li>\n\n\n\n<li>Updates, security, and GDPR<\/li>\n\n\n\n<li>Performance optimization<\/li>\n\n\n\n<li>Online marketing and search engine optimization<\/li>\n\n\n\n<li>Integrations, extensions &amp; connections<\/li>\n\n\n\n<li>Quality assurance<\/li>\n\n\n<\/ul>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<div class=\"wp-block-group kb-page-header__form-card kb-contact__form is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f69396-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"69396\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/69383#wpcf7-f69396-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"69396\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f69396-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-inline-wrapper\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name*\" value=\"\" type=\"text\" name=\"your-firstname\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your E-Mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-url\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-fluid\" aria-invalid=\"false\" placeholder=\"Shop URL\" value=\"\" type=\"text\" name=\"your-url\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Make your request now and get an answer from your new favorite person within 24 hours.*\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n\t<p><span id=\"wpcf7-6aa65a03c063e-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap site-36-wrap\" data-cf7apps-honeypot=\"site-36\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"site-36-random-hash\" value=\"20260913\"><input type=\"hidden\" name=\"site-36-time-token\" value=\"MTc4OTI4NjkxNQ==.3339cd50acec27ae6bef33d32ff25596fc0cd59e90cb56d2029b5a5fdb93399a\"><label\n\t\t    for=\"wpcf7-6aa65a03c063e-field\"\n\t\t    class=\"hp-message\"\n        >Please leave this field empty.<\/label><input\n\t    id=\"wpcf7-6aa65a03c063e-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"yeafpknep4rv\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"security-question\" style=\"text-align:left;\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"quiz-523\"><label><span class=\"wpcf7-quiz-label\">14+7=?<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"quiz-523\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_quiz-523\" value=\"38058fd82b7e8254228e7010e8157569\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-990\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-990\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"https:\/\/staging.knorke.de\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-accent btn-square\" type=\"submit\" value=\"Request Support\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group kb-feature kb-feature--gray-bg is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-columns kb-feature__row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<h2 class=\"wp-block-heading kb-feature__title\">Magneto Support &#8211; Help is near!<\/h2>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">Get customized Magento development support for your online store<\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<p class=\"wp-block-paragraph\">As an all-rounder and problem solver, Knorke combines expertise from project management, conception, development, design and online marketing for the ongoing support and optimization of your Magento online store. The cherry on top of our Magento ecommerce support services: We are fair, flexible, and proactive.<\/p>\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-group kb-feature is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-columns kb-feature__row kb-feature__row--icon-70 is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<svg class=\"kb-icon-feature__icon kb-icon-feature__icon--accent\" width=\"100\" height=\"100\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M6 9H4.5a2.5 2.5 0 0 1 0-5H6\"\/><path d=\"M18 9h1.5a2.5 2.5 0 0 0 0-5H18\"\/><path d=\"M4 22h16\"\/><path d=\"M10 14.66V17c0 .55-.47.98-.97 1.21C7.85 18.75 7 20.24 7 22\"\/><path d=\"M14 14.66V17c0 .55.47.98.97 1.21C16.15 18.75 17 20.24 17 22\"\/><path d=\"M18 2H6v7a6 6 0 0 0 12 0V2Z\"\/><\/svg>\n\n\n\n<h2 class=\"wp-block-heading kb-icon-feature__title\">Magento Support and Maintenance From Experts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks to a broad positioning, agile working methods, and a wealth of experience, our team finds the right solution for every Magento problem. But we don&#039;t just fight symptoms, we identify causes, we don&#039;t just take care of updates, we optimize system operations, and most importantly, we know technical jargon, but we speak plain English. Repair, optimize, and generate purchases \u2013 ask Knorke. We know what to do.<\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<svg class=\"kb-icon-feature__icon kb-icon-feature__icon--accent\" width=\"100\" height=\"100\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg>\n\n\n\n<h2 class=\"wp-block-heading kb-icon-feature__title\">Magento Managed Suport: Your Personal Success Manager<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At Knorke, you enjoy the privilege of having your own personal consultant for Magento Managed Support. Feel safe at the hairy chest of your Magento project manager and always have a contact person with decision-making power you can lean on. Your Knorke Success Manager supervises every project and will form a symbiotic tag team with you to grow your Magento store.<\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<svg class=\"kb-icon-feature__icon kb-icon-feature__icon--accent\" width=\"100\" height=\"100\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M19 14c1.49-1.46 3-3.21 3-5.5A5.5 5.5 0 0 0 16.5 3c-1.76 0-3 .5-4.5 2-1.5-1.5-2.74-2-4.5-2A5.5 5.5 0 0 0 2 8.5c0 2.3 1.5 4.05 3 5.5l7 7Z\"\/><\/svg>\n\n\n\n<h2 class=\"wp-block-heading kb-icon-feature__title\">Magento Emergency Support: Service Desk Instead of Ticket Mafia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Knorke doesn&#039;t leave you hanging and is available for you even on weekends or outside office hours in case of emergencies. You can also reach our service desk 24\/7. Here you can contact your personal contact person, book an appointment or a training, report a bug, or submit a support request. Transparent, convenient, and effective, you can always keep an eye on your progress thanks to our agile project management.<\/p>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/calendly.com\/knorke\/beschnuppern\" target=\"_blank\" rel=\"noopener\">Book a consultation with calendly<\/a><\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-group kb-feature kb-feature--werdegang-intro is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-columns kb-feature__row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<h2 class=\"wp-block-heading kb-feature__title\">Our Magento Support and Maintenance Services: How We Work<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-kb-accent\"\/>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">We want you to know what you&#039;re getting into, so we&#039;ll briefly describe part of our workflow for your Magento support and maintenance. You want to report a problem, improve something, or expand your SEO? Find out here what happens next.<\/p>\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-group kb-feature kb-feature--flush-top is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"kb-tabs\">\n<input type=\"radio\" name=\"kb-tabs-11406a73\" id=\"kb-tabs-11406a73-1\" checked>\n<input type=\"radio\" name=\"kb-tabs-11406a73\" id=\"kb-tabs-11406a73-2\">\n<input type=\"radio\" name=\"kb-tabs-11406a73\" id=\"kb-tabs-11406a73-3\">\n<input type=\"radio\" name=\"kb-tabs-11406a73\" id=\"kb-tabs-11406a73-4\">\n<input type=\"radio\" name=\"kb-tabs-11406a73\" id=\"kb-tabs-11406a73-5\">\n<input type=\"radio\" name=\"kb-tabs-11406a73\" id=\"kb-tabs-11406a73-6\">\n<label class=\"kb-tabs__label\" for=\"kb-tabs-11406a73-1\">1. Request<\/label>\n<label class=\"kb-tabs__label\" for=\"kb-tabs-11406a73-2\">2. Analysis<\/label>\n<label class=\"kb-tabs__label\" for=\"kb-tabs-11406a73-3\">3. Approval \/ Estimation and Approval<\/label>\n<label class=\"kb-tabs__label\" for=\"kb-tabs-11406a73-4\">4. Development<\/label>\n<label class=\"kb-tabs__label\" for=\"kb-tabs-11406a73-5\">5. Quality Assurance<\/label>\n<label class=\"kb-tabs__label\" for=\"kb-tabs-11406a73-6\">6. Magento Ongoing Support Contract<\/label>\n<div class=\"kb-tabs__panel\"><h3 class=\"wp-block-heading\">Request<\/h3>\n\n<p class=\"kb-feature__text\">Contact Knorke via the ticket system, email, or phone when you need Magento support. We can fix bugs, advise you on various topics from hosting to data protection, and develop optimization concepts and implement them. Need Magento ecommerce support services? You can also ask Knorke for technical SEO, content production, and conversion optimization for your Magento store.<\/p><\/div>\n<div class=\"kb-tabs__panel\"><h3 class=\"wp-block-heading\">Analysis<\/h3>\n\n<p class=\"kb-feature__text\">With a complex system like a Magento online store, every enhancement needs to be carefully assessed. Since we have managed many Magento stores over the years, we have been able to build up a wealth of experience. With this background of expertise, we determine exactly which measures are necessary to fulfil your request.<\/p><\/div>\n<div class=\"kb-tabs__panel\"><h3 class=\"wp-block-heading\">Approval \/ Estimation and Approval<\/h3>\n\n<p class=\"kb-feature__text\">For resource planning, an estimation of effort is essential, both for a support project as a whole and for each individual ticket. We always coordinate all activities with you or agree on fixed budgets to complete the support work. Thanks to our service desk and ticket system, you can easily handle approvals online. All work steps are transparent for you.<\/p><\/div>\n<div class=\"kb-tabs__panel\"><h3 class=\"wp-block-heading\">Development<\/h3>\n\n<p class=\"kb-feature__text\">If your request involves a change to the code, this Magento development support always takes place in a safeguarded manner. Each developer works on a local development environment before pushing it to dev.domain.de. Once everything is in order here, the change is pushed to stage, where you and your team can review the changes together with Knorke. The change only goes live when everything is perfect, after which it will, of course, be put through its paces one last time.<\/p><\/div>\n<div class=\"kb-tabs__panel\"><h2 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">Quality Assurance<\/h2>\n\n<p class=\"kb-feature__text\">At Knorke, quality assurance takes place at every stage of the project process. It is especially important during development and after each deployment. But other changes, enhancements, or integrations have to be checked by specialists as well. For us, this is a natural part of our daily work.<\/p><\/div>\n<div class=\"kb-tabs__panel\"><h3 class=\"wp-block-heading\">Magento Ongoing Support Contract<\/h3>\n\n<p class=\"kb-feature__text\">Your request has been processed, and you are satisfied. Well, let&#039;s keep going! Knorke loves to improve, develop, and innovate stores. We can support you and your e-business on a long-term basis. A support contract offers you planning security and continuous improvement of your Magento store.<\/p><\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"kb-cases\">\n<div class=\"kb-cases__grid\">\n<a class=\"kb-cases__item\" href=\"https:\/\/staging.knorke.de\/cases\/thelatest\/\"><img decoding=\"async\" class=\"kb-cases__img\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2020\/11\/smartmockups_ki5wd9zd.jpeg\" alt=\"THE LATEST\" loading=\"lazy\" \/><div class=\"kb-cases__overlay\"><\/div><span class=\"kb-cases__title\">THE LATEST<\/span><\/a>\n<a class=\"kb-cases__item\" href=\"https:\/\/staging.knorke.de\/cases\/g-class-experience-2\/\"><img decoding=\"async\" class=\"kb-cases__img\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2020\/05\/post-image.jpg\" alt=\"G-Class Experience\" loading=\"lazy\" \/><div class=\"kb-cases__overlay\"><\/div><span class=\"kb-cases__title\">G-Class Experience<\/span><\/a>\n<a class=\"kb-cases__item\" href=\"https:\/\/staging.knorke.de\/cases\/ehappy\/\"><img decoding=\"async\" class=\"kb-cases__img\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2018\/11\/ehappy-beitragsbild.jpg\" alt=\"ehappy\" loading=\"lazy\" \/><div class=\"kb-cases__overlay\"><\/div><span class=\"kb-cases__title\">ehappy<\/span><\/a>\n<a class=\"kb-cases__item\" href=\"https:\/\/staging.knorke.de\/cases\/rollupmonster\/\"><img decoding=\"async\" class=\"kb-cases__img\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2018\/11\/rollup-monster-beitragsbild.jpg\" alt=\"Rollup Monster\" loading=\"lazy\" \/><div class=\"kb-cases__overlay\"><\/div><span class=\"kb-cases__title\">Rollup Monster<\/span><\/a>\n<a class=\"kb-cases__item\" href=\"https:\/\/staging.knorke.de\/cases\/bullet-shop-berlin\/\"><img decoding=\"async\" class=\"kb-cases__img\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2016\/12\/bulletshop-beitragsbild.jpg\" alt=\"Bullet Shop Berlin\" loading=\"lazy\" \/><div class=\"kb-cases__overlay\"><\/div><span class=\"kb-cases__title\">Bullet Shop Berlin<\/span><\/a>\n<a class=\"kb-cases__item\" href=\"https:\/\/staging.knorke.de\/cases\/bannerheld-de\/\"><img decoding=\"async\" class=\"kb-cases__img\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2017\/01\/bannerheld-beitragsbild.jpg\" alt=\"Bannerheld.de\" loading=\"lazy\" \/><div class=\"kb-cases__overlay\"><\/div><span class=\"kb-cases__title\">Bannerheld.de<\/span><\/a>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group kb-feature kb-feature--gray-bg is-layout-flow wp-block-group-is-layout-flow\">\n\n<h2 class=\"wp-block-heading has-text-align-center kb-feature__title\">Magento Support and Maintenance Bundle*<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-kb-accent kb-accent--bottom-40\"\/>\n\n\n\n<div class=\"wp-block-columns kb-feature__row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content kb-feature__content--white-box is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">The Bare Essentials<\/h3>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">The small package includes all life support for your webshop.<\/p>\n\n\n\n<ul class=\"wp-block-list kb-check-list kb-check-list--stacked\">\n<li>24\/7access to the ticket system<\/li>\n\n\n\n<li>Magento Support during office hours<\/li>\n\n\n\n<li>Monthly backup and update service<\/li>\n\n\n\n<li>Personal contact person<\/li>\n\n\n\n<li>Bugfixing on request<\/li>\n\n\n<\/ul>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content kb-feature__content--white-box is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">Stable Magento Support<\/h3>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">We provide instructional and cost-effective Magento support to help you drive your store forward on your own.<\/p>\n\n\n\n<ul class=\"wp-block-list kb-check-list kb-check-list--stacked\">\n<li>24\/7 access to the ticket system<\/li>\n\n\n\n<li>Magento support also possible on weekends<\/li>\n\n\n\n<li>Weekly backup and update service<\/li>\n\n\n\n<li>Personal project manager<\/li>\n\n\n\n<li>Training of your team<\/li>\n\n\n\n<li>Bugfixing included<\/li>\n\n\n<\/ul>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content kb-feature__content--white-box is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">Wellness Package<\/h3>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">Book your own scalable team of experts with us to constantly improve your store.<\/p>\n\n\n\n<ul class=\"wp-block-list kb-check-list kb-check-list--stacked\">\n<li>24\/7 access to the ticket system<\/li>\n\n\n\n<li>Magento support also possible on weekends<\/li>\n\n\n\n<li>Weekly backups, daily update service<\/li>\n\n\n\n<li>Personal e-commerce manager<\/li>\n\n\n\n<li>Bugfixing included<\/li>\n\n\n\n<li>All-round team (graphics, backend, frontend, QA, SFO)<\/li>\n\n\n\n<li>Weekly reports<\/li>\n\n\n\n<li>Strategy development<\/li>\n\n\n\n<li>Flexible scalability<\/li>\n\n\n<\/ul>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">*Due to the complexity and individuality of each Magento online store project, we do not work with rigid packages. These are only a few ballpark figures, which should help you to estimate whether we are a good fit for you. We will coordinate our quotations with you after an introductory meeting.<\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-group kb-contact kb-contact--centered kb-parallax is-layout-flow wp-block-group-is-layout-flow\" id=\"contact-form\">\n\n<div class=\"kb-contact__bg alignfull\" aria-hidden=\"true\"><img decoding=\"async\" class=\"kb-contact__bg-image kb-parallax-bg\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2021\/05\/webdesign-knorke.png\" alt=\"\" loading=\"lazy\" \/><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center kb-contact__title\">Submit Your Magento Support Request Here<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-kb-accent\"\/>\n\n\n\n<p class=\"has-text-align-center kb-contact__intro-text wp-block-paragraph\">Whether you want to prevent your Magento store from crashing with every update or you require the 5-star-all-inclusive-carefree-package: Knorke always has an ear for you.<\/p>\n\n\n\n<div class=\"wp-block-group kb-contact__form is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f68088-o2\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"68088\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/69383#wpcf7-f68088-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"68088\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f68088-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-fullname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name\" value=\"\" type=\"text\" name=\"your-fullname\" \/><\/span>\n<\/p>\n<div class=\"wpcf7-inline-wrapper\">\n\t<p class=\"wpcf7-inline-field\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your E-Mail\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p class=\"wpcf7-inline-field\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Phonenumber\" value=\"\" type=\"text\" name=\"your-telephone\" \/><\/span>\n\t<\/p>\n\t<p><span id=\"wpcf7-6aa65a03c4c30-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap mailto-320-wrap\" data-cf7apps-honeypot=\"mailto-320\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"mailto-320-random-hash\" value=\"20260913\"><input type=\"hidden\" name=\"mailto-320-time-token\" value=\"MTc4OTI4NjkxNQ==.1ced58055c44b40337d6a7b80ed7c448c28ab0b13d23ab9681c7d0f50a21657a\"><label\n\t\t    for=\"wpcf7-6aa65a03c4c30-field\"\n\t\t    class=\"hp-message\"\n        >Bitte lasse dieses Feld leer.<\/label><input\n\t    id=\"wpcf7-6aa65a03c4c30-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"ya7ppsravzva\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"8\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Make your request now and get an answer from your new favorite person within 24h.\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><span id=\"wpcf7-6aa65a03c5012-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap honeypot-890-wrap\" data-cf7apps-honeypot=\"honeypot-890\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"honeypot-890-random-hash\" value=\"20260913\"><input type=\"hidden\" name=\"honeypot-890-time-token\" value=\"MTc4OTI4NjkxNQ==.a8fd9055be526e67a3486e54733e1d13c50536a915c90fb2884c5f608bb76408\"><label\n\t\t    for=\"wpcf7-6aa65a03c5012-field\"\n\t\t    class=\"hp-message\"\n        >Bitte lasse dieses Feld leer.<\/label><input\n\t    id=\"wpcf7-6aa65a03c5012-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"ghub0e1o36nm\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-990\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-990\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accepted the <a href=\"https:\/\/staging.knorke.de\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-lg btn-color-jevc btn-square\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-group kb-feature kb-feature--accent-bg kb-feature--accent-bg-photo is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"kb-feature__bg-photo\" aria-hidden=\"true\"><img decoding=\"async\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2020\/07\/haeuser.png\" alt=\"\" loading=\"lazy\" \/><\/div>\n\n\n\n<div class=\"wp-block-columns kb-feature__row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<h2 class=\"wp-block-heading kb-section-title--lg\">We Help You Migrate From Magento 1 to Magento 2<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/staging.knorke.de\/magento-umzug\/\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M15 3h6v6\"\/><path d=\"M10 14 21 3\"\/><path d=\"M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6\"\/><\/svg>Show me how<\/a><\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__image is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2020\/10\/person_contact-us2.png\" alt=\"\" width=\"100\"\/><\/figure>\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n\n<div class=\"wp-block-group kb-feature kb-feature--gray-bg is-layout-flow wp-block-group-is-layout-flow\">\n\n<h2 class=\"wp-block-heading\">Friends and Partners<\/h2>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">Our strong network of reliable partners enables us to offer just about everything from a single source.<\/p>\n\n\n\n<div class=\"wp-block-columns kb-feature__row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2021\/02\/Trusted-shops-logo-1.png\" alt=\"Schwarzes Trusted Shops Logo, Kreis mir einem e darin.\" width=\"90\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">Trusted Shops<\/h3>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">We work closely with Trusted Shops and are happy to advise you about the advantages of a Trusted Shops integration for your online store.<\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2021\/02\/DSR_logo_2018-dark_320-4.png\" alt=\"DSR Logo, blauer Kreis umschlungen von helleren Pfeilen, mittig ein wei\u00dfes Schloss.\" width=\"90\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">Datenschutz Ruhr<\/h3>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">Legal compliance on the web is an important topic. Datenschutz Ruhr is our first address for data protection, and we have a direct line to the GDPR experts.<\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2021\/02\/maxcluster.png\" alt=\"Rot schwarzes Max cluster Logo. Zweizeilig oben rot Max, schwarz darunter der Schriftzug cluster.\" width=\"90\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">Maxcluster<\/h3>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">Maxcluster combines good support, fast performance, and stable server architecture. Our cr\u00e8me de la cr\u00e8me of server choices.<\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/staging.knorke.de\/wp-content\/uploads\/2021\/04\/uc-official-partner-round.png\" alt=\"\" width=\"90\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading kb-feature__title kb-feature__title--sm\">Usercentrics<\/h3>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">We are an official partner of Usercentrics and therefore have the right recipe for your cookies.<\/p>\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n\n<div class=\"wp-block-group kb-feature is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-columns kb-feature__row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<h2 class=\"wp-block-heading kb-feature__title\">FAQ<\/h2>\n\n\n\n<div class=\"wp-block-group kb-accordion is-layout-flow wp-block-group-is-layout-flow\">\n\n<details class=\"kb-accordion__item\"><summary>Wie k\u00f6nnt ihr so geil sein und trotzdem bezahlbar<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n\n<details class=\"kb-accordion__item\"><summary>Was ist das Minimum was mein Shop an Support braucht<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n\n<details class=\"kb-accordion__item\"><summary>Was passiert wenn mein Shop am Wochenende ausf\u00e4llt<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n\n<details class=\"kb-accordion__item\"><summary>Macht ihr auch slas mit besonderes schnellen Reaktionszeiten<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n\n<details class=\"kb-accordion__item\"><summary>Arbeitet ihr auch mit Umsatzbeteiligung<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n\n<details class=\"kb-accordion__item\"><summary>Was haltet ihr von FAQs<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n\n<details class=\"kb-accordion__item\"><summary>Kann ich mich auch selbst um alles k\u00fcmmern und euch nur mal anrufen wenn ich Bedarf habe<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n\n<details class=\"kb-accordion__item\"><summary>K\u00f6nnt ihr meine Mitarbeiter im Umgang mit Magento schulen<\/summary><p>HeadingI am text block.<\/p><\/details>\n\n\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column kb-feature__content is-layout-flow wp-block-column-is-layout-flow\">\n\n<h2 class=\"wp-block-heading\">SEO TEXT 1<\/h2>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SEO TEXT 2<\/h2>\n\n\n\n<p class=\"kb-feature__text wp-block-paragraph\">Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.<\/p>\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Your Magento Support and Maintenance Service by Knorke Magneto Support &#8211; Help is near! Get customized Magento development support for your online store As an all-rounder and problem solver, Knorke combines expertise from project management, conception, development, design and online marketing for the ongoing support and optimization of your Magento online store. The cherry on [&hellip;]<\/p>\n","protected":false},"author":177,"featured_media":0,"parent":69281,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-69383","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/pages\/69383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/users\/177"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/comments?post=69383"}],"version-history":[{"count":20,"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/pages\/69383\/revisions"}],"predecessor-version":[{"id":152833,"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/pages\/69383\/revisions\/152833"}],"up":[{"embeddable":true,"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/pages\/69281"}],"wp:attachment":[{"href":"https:\/\/staging.knorke.de\/en\/wp-json\/wp\/v2\/media?parent=69383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}